Shipping policy
¿Cuándo será procesado mi pedido?
All orders are handled and shipped from our warehouse in Barcelona. Please allow additional time for your order to be processed during holidays and sales seasons. We process orders Monday through Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after processing. Please note that we do not ship on weekends.
¿Cuánto tiempo llevará recibir mi pedido?
Once you place your order, please allow 3-5 business days for us to process your order. After that, it will take between 1 and 5 business days for delivery within Spain, and between 5 and 15 business days for international orders (depending on location).
¿Me cobrarán impuestos y aduanas?
The prices displayed on our site are tax-free in euros, which means you may be liable to pay duties and taxes once you receive your order. Import duties, taxes, and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country's customs department. For more details regarding charges, please contact your local customs office.
All orders are handled and shipped from our warehouse in Barcelona. Please allow additional time for your order to be processed during holidays and sales seasons. We process orders Monday through Friday. Orders will be processed within 3-5 business days from the order date and shipped the next day after processing. Please note that we do not ship on weekends.
¿Cuánto tiempo llevará recibir mi pedido?
Once you place your order, please allow 3-5 business days for us to process your order. After that, it will take between 1 and 5 business days for delivery within Spain, and between 5 and 15 business days for international orders (depending on location).
¿Me cobrarán impuestos y aduanas?
The prices displayed on our site are tax-free in euros, which means you may be liable to pay duties and taxes once you receive your order. Import duties, taxes, and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by your country's customs department. For more details regarding charges, please contact your local customs office.